HelloWorld Terms of Service

1. Terms

By accessing the website at https://helloworldlive.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on HelloWorld's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on HelloWorld's website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by HelloWorld at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on HelloWorld's website are provided on an 'as is' basis. HelloWorld makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, HelloWorld does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall HelloWorld or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on HelloWorld's website, even if HelloWorld or a HelloWorld authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on HelloWorld's website could include technical, typographical, or photographic errors. HelloWorld does not warrant that any of the materials on its website are accurate, complete or current. HelloWorld may make changes to the materials contained on its website at any time without notice. However HelloWorld does not make any commitment to update the materials.

6. Links

HelloWorld has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by HelloWorld of the site. Use of any such linked website is at the user's own risk.

7. Modifications

HelloWorld may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of London and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Privacy Policy

Your privacy is important to us.

It is HelloWorld's policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. HelloWorld may change this privacy policy from time to time at HelloWorld's sole discretion.

Signing/Meet & Greet Terms and Conditions

1. To gain entry to the signing / meet & greet, please bring with you a print-out of your email confirmation – or you can show it to us on your phone.

2. If you arrive early to queue, you will be turned away. Please do not turn up until the time shown on your ticket.

3. You can have a maximum of two additional items signed.

4. There will be an opportunity for you to get a photo with the Hello World star. A member of Hello World staff will be on hand to take a picture for you, using your phone / camera. Please ensure your phone / camera is fully charged and has enough storage space available.

5. There will not be time for selfie photos that you take using your own camera / phone.

6. Your ticket entitles you to only one place in the queue. If you are under 14 years of age, you may have an adult accompanying you. This accompanying adult does not need a ticket.

7. Please be prepared to queue. We’ll get you into the signing / meet & greet as soon as we can, but you will need to queue for a time.

8. The exact time at which the signing / meet & greet ends will be determined on the day. Don’t worry, if you have a ticket and you’re in the queue, you’ll definitely get to meet your Hello World star.

9. Please note the event may be filmed. As an attendee, you consent to footage of you being used for promotional purposes.

10. Tickets cannot be resold or transferred and shall not be purchased or obtained from or through any person, commercial agent, company or otherwise. Any tickets advertised for sale will be void.

11. Management have the right to refuse entry or remove anyone who does not comply with these rules or who fails to follow reasonable instructions on the day.


By becoming a member of the HelloWorld Family, you have accepted these terms and conditions, and agreed to be bound by them. You agree that any ideas, creative, show elements, suggestions or brands that are generated through HelloWorld Family discussion and forums are intellectual property of HelloWorld Live and you agree to assign to HelloWorld Live all copyright in those contributions and not to object to any use of those contributions. You also accept that HelloWorld Live may not be able to acknowledge you as the author of those contributions and you waive your right to be identified as the author of those contributions.

You will get exclusive access to the next HelloWorld event and other exciting offers and deals.

Acceptable Use Policy

The HelloWorld Family is intended to be a safe and inclusive forum for the purpose of exchanging age-appropriate, helpful, lawful and respectful ideas and opinions. HelloWorld Live therefore reserves the right to terminate your membership of the HelloWorld Family where you engage in any activity which is inconsistent with its values. HelloWorld Live does not need to provide you with any reasons for excluding you from the HelloWorld Family and its decision shall be final. In the event that HelloWorld Live terminates your membership of the HelloWorld Family all benefits that you have enjoyed as a member will be withdrawn.

Your privacy is important to us.

HelloWorld Live will not share your personal information, or use it for anything other than for the purpose of administrating the HelloWorld Family.

It is HelloWorld Live's policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. HelloWorld Live may change this privacy policy from time to time at HelloWorld Live's sole discretion.


Entrants will be deemed to have accepted these terms and conditions, and agreed to be bound by them, when entering this Promotion.

Who may enter

1. This free prize draw ("Promotion") is open to residents of UK aged 14 or over. Entrants that are aged 14-17 years old should only enter the Promotion with their parent's / legal guardian's permission.

2. Employees (or family members of employees) of any group company of the Promoter, companies associated with the Promotion and all affiliates of such companies may not enter this Promotion.

How to enter

3. To take part in this Promotion login to Twitter, reply to the competition tweet tagging the person you want to receive £30 (Thirty pounds) worth of HelloWorld merchandise & use the hashtag #HelloWorldSwag Both the person entering & the person tagged, must follow @HelloWorld_Live on twitter.

Closing date

4. All entries must be received by [9am] (UK time) on Friday 2nd March 2018

Winner selection and notification

5. One winner will be selected at random (under the supervision of an independent person) from all complete, correct and eligible entries received by the closing date.

6. The winner will be notified by their Twitter account within around [3 working days] of the draw.


7. The prize is: Thirty (£30) pounds worth of credit to spend at shop.HelloWorldLive.com. This is Non-transferable.

8. The Promoter reserves the right to substitute the prize (or any part of the prize) for a prize or prizes of equivalent or greater monetary value if this is necessary for reasons beyond its reasonable control. There is no cash alternative to the prize (or any part of the prize) and unless the Promoter agrees otherwise in writing the prize is non-refundable and non-transferable.

9. If any winner is not able, for any reason, to accept a prize, or cannot be contacted within 14 days of the draw date, the Promoter reserves the right to award the prize to another entrant.

10. The winner must provide their name, address and any other personal details required by the Promoter in order for the Promoter to comply with its obligations hereunder.

11. Third party terms and conditions apply to parts of the prize where applicable.

12. Details of prize winners' names and county will be available for one month after the close of this Promotion by writing to the Promoter at the address set out below and stating the name and date of the Promotion or by emailing [email protected]

Liability etc

13. There are certain things for which the Promoter does not accept any liability to you, and these are explained in the next two paragraphs. The law does not allow the Promoter to exclude or limit its liability for some things, such as death or personal injury caused by its negligence, or loss caused by a false statement where the statement is made fraudulently.  The Promoter accepts full liability for these matters and all matters for which it cannot, under English law, exclude or limit its liability.  Otherwise, the exclusions of liability described in paragraphs 14 and 15 will apply. References to the "Promoter" in these paragraphs (13, 14, 15, 16) include all of the Promoter's associated companies, agents or any other third party involved in the Promotion.

14. The Promoter will not be responsible for (and will have no liability in connection with) the following occurrences, to the extent that they occur for reasons beyond the Promoter's reasonable control:

a) any postponement or cancellation of the Promotion;
b) any postponement of cancellation of the HelloWorld Event;
c) any changes to prizes or the way in which they can be used;
d) problems with the dispatch of prizes (such as prizes failing to reach the intended recipient); or
e) any act or default of any third party supplier.

15. The Promoter does not accept responsibility for network, computer, hardware or software failure of any kind, which may affect the sending, receipt or processing of your entry. Entries must not be made through agents or third parties. Incomplete entries will be disqualified and will not be counted.

16. The Promoter's decision is final and binding in all respects on all entrants. No correspondence will be entered into. Entries that do not comply in full with these terms and conditions will be disqualified.

17. If the Promoter has grounds to suspect any entrant or third party of cheating, deception or fraudulent or unsportsmanlike conduct of any kind (including, without limitation, manipulating the promotion, choice of prize winner(s) or any entry) the Promoter reserves the right (in its sole discretion) to disqualify any entrant, entry or person it reasonably believes to be responsible for, or associated with, such activity.

18. The Promoter reserves the right to amend these terms and conditions at any time.

Personal Details

19. The Promoter will use each winner's, and each entrant's, personal details for the purpose of administering this Promotion. Please see our Privacy Policy https://www.helloworldlive.com/privacy-policy.html for further details.

20. The winner agrees to allow the Promoter to use their name and likeness for advertising and publicity purposes without additional remuneration. The winner will take part in reasonable publicity and PR activity at Promoter's request and if required for those winners under the age of 18, the winner shall provide evidence of parental / legal guardian consent to undertake such publicity and PR activity. English Law applies

21. This Promotion, and any dispute or claim arising out of or in connection with (including the prize), shall be governed by and construed in accordance with English law. You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Promotion (including the prize).


22. The 'Promoter' is HelloWorld Live Limited whose registered office is 12 New Fetter Lane, London, United Kingdom, EC4A 1JP.